Because we know that ordering things online can sometimes be a gamble we try our best to be very return-friendly. However, being a small business with limited quantities and many unique products, we try to keep our prices reasonable by offering the following return policy:
- Any products purchased must be returned within 2 weeks of shipping and all items are only eligible for store credit issued in the form of a coupon code.
- All returns must be unworn, unwashed and have all tags, including any Cheesecake Boutique hang tags, attached.
- Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
All we need you to do is fill out the return form included with your order and slip it into the package with your original receipt and the item you are returning. Don’t forget that your original shipping cost is non-refundable.
Once we receive the shipment we will unpack it and process the return as quickly as we can!
Please allow 2 to 3 business days for your store coupon code to be issued via email. The automated email will be sent to the email address used to place the order.
We hope that you will love everything you purchase and never need to return anything you receive. But, if you do return, please know that your coupon code can be redeemed at any time, either online or in our store.
Here are a few things to remember about your store credit issued in the form of a coupon code and sent via email:
- Coupon codes never expire.
- Your coupon code can be used during the checkout process. When used, it will debit the amount of the credit from your order.